Achieves financial objectives, analyzes results, seeks opportunities to improve performance, and implements action plans for improvement.Implements systems that help anticipate the needs of our guests.Measures guest feedback and improves internal procedures accordingly.Maintains focus on profitability and efficiency while boosting guest service.Develops, deploys and analyzes operating, capital, and labor budgets.Creates a culture of high ethical standards, integrity and service at all times.Leads and manages of all aspects of the property’s Hotel Housekeeping Department.Conducts him/herself in accordance with all Gaming Commission Regulations as well as departmental policies and procedures.
Provide first-class hotel room accommodations, excellent guest service, and a positive employee experience. Overall Hotel Housekeeping department operations, including all related management functions.
